Privacy Policy

Depending on how you use For Them, we may collect the following categories of information.

Account Information

This may include:

• name;
• email address;
• telephone number;
• date of birth or age information;
• country;
• language;
• profile information;
• account preferences.

Wishes and Celebration Information

This may include:

• wishes;
• wish descriptions;
• photos and images;
• product links;
• estimated prices;
• occasions;
• important dates;
• circles;
• invitations;
• relationships between users.

Contribution and Transaction Information

When Contributions or other payments are made, we may receive information such as:

• transaction amount;
• currency;
• date;
• payment status;
• transaction identifier;
• refund or dispute status.

Payment details are processed by third-party payment providers.

For Them does not store complete payment card numbers or card security codes.

Fulfillment Information

Where necessary to fulfill a Wish, we may collect:

• recipient name;
• delivery address;
• telephone number;
• product preferences;
• delivery instructions;
• retailer information;
• order information;
• shipping and tracking information.

Communications

We may collect information you provide when communicating through For Them, including:

• contributor messages;
• appreciation messages;
• responses to fulfillment requests;
• support communications;
• feedback.

Technical and Usage Information

We may automatically collect certain information about use of the Service, including:

• IP address;
• browser type;
• device type;
• operating system;
• app version;
• device identifiers;
• session information;
• login activity;
• pages or screens viewed;
• interactions with features;
• referral information;
• crash and performance information.

Our website may use cookies and similar technologies such as local storage, pixels and software development kits.

Cookies are small pieces of information stored on or associated with your browser or device.

We may use these technologies for:

Essential Cookies

Necessary for things such as:

• signing in;
• keeping sessions secure;
• preventing fraud;
• remembering essential account information;
• operating core website functionality.

Essential cookies may be required for the Service to function properly.

Preference Cookies

These may remember choices such as:

• language;
• region;
• display preferences;
• other settings.

Analytics Cookies

These help us understand how people use For Them, such as:

• which pages are visited;
• which features are used;
• how people reach the Service;
• where users encounter errors;
• how the Service performs.

We use this information to improve the product.

Marketing Technologies

If we use advertising or marketing technologies, we will provide appropriate notice and obtain consent where required by applicable law.

You may be able to manage cookies through:

• our cookie settings, where available;
• your browser;
• your device settings.

Disabling certain cookies may affect some functionality.

Where applicable law requires consent before non-essential cookies are used, we will request that consent.

For Them is built around relationships.

You may provide information relating to another person when, for example, you:

• invite them;
• add them to a Circle;
• create an occasion;
• create or manage a Wish involving them.

Please only provide information about another person where you have a reasonable and lawful reason to do so.

Information about someone who has not yet joined For Them will only be used as reasonably necessary to provide the requested feature, invitation or service, unless another lawful basis exists.

For Them may be used to celebrate children and create Wishes for them.

Parents and guardians may create or manage profiles, Wishes and occasions involving their children.

Where applicable law requires parental or guardian consent before personal information about a child can be collected, we will require such consent.

We aim to collect only information reasonably necessary to provide the Service.

We do not knowingly use children’s personal information for behavioural advertising.

Parents or guardians may contact us regarding personal information associated with a child at: privacy@forthem.app

We may use personal information to:

• create and maintain accounts;
• operate the Service;
• create and manage Wishes;
• operate Circles and invitations;
• manage occasions;
• process Contributions;
• fulfill Wishes;
• arrange purchases and delivery;
• communicate with users;
• provide customer support;
• send notifications;
• secure the Service;
• detect and prevent fraud;
• comply with legal obligations;
• maintain financial and transaction records;
• understand how For Them is used;
• measure product performance;
• improve existing features;
• develop new features.

We will not use personal information for materially different purposes without an appropriate legal basis or consent where required.

Payments are processed by independent payment processors.

Payment information may be entered directly into systems operated by those providers.

For Them does not store complete payment card numbers or card security codes.

We may receive limited transaction information necessary to:

• confirm payment;
• process Contributions;
• provide refunds;
• investigate disputes;
• maintain transaction records.

Payment providers may process information under their own privacy policies.

We may disclose personal information where reasonably necessary to operate For Them.

This may include disclosure to:

• payment processors;
• hosting providers;
• communications providers;
• analytics providers;
• retailers;
• delivery providers;
• security and fraud-prevention providers;
• professional advisers;
• authorities where legally required.

We may also share information with other users where this forms part of the feature you are using.

For example, this may include:

• Wishes;
• names;
• profile information;
• contributor information;
• contributor messages;
• appreciation messages;
• occasion information.

We do not sell personal information for money.

We use third parties to help operate For Them.

These providers may process information on our behalf for functions such as:

• hosting;
• storage;
• payments;
• email;
• push notifications;
• analytics;
• customer support;
• security.

We select providers appropriate to the services being performed and use contractual or other protections where required.

We may send transactional communications relating to:

• your account;
• Wishes;
• Circles;
• invitations;
• Contributions;
• occasions;
• fulfillment;
• delivery;
• security;
• support.

You may control certain notification preferences through the Service or your device.

Marketing communications may be managed separately and will include appropriate choices where required by law.

We may collect and analyze product-usage information to understand things such as:

• how users discover For Them;
• registration;
• use of Wishes;
• invitations;
• Circle activity;
• Contributions;
• occasion participation;
• fulfillment;
• retention;
• feature performance.

This helps us understand what people value and improve For Them.

Where reasonably possible, we may aggregate or de-identify information used for analytics.

For Them is based in Canada.

Some of our service providers may process information in Canada, the United States or other countries.

As a result, information may be subject to the laws of jurisdictions other than the place where you live.

We use safeguards appropriate to applicable legal requirements.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate legal, accounting, security and operational requirements.

Retention periods may depend on:

• account status;
• active transactions;
• fulfillment;
• tax and accounting requirements;
• disputes;
• fraud prevention;
• legal obligations.

When information is no longer reasonably required, it may be deleted, anonymized or securely disposed of.

We use reasonable administrative, organizational and technical safeguards designed to protect personal information.

These may include:

• authentication;
• encryption;
• access controls;
• activity logging;
• restricted administrative access;
• monitoring and security controls.

No online service can guarantee absolute security.

Depending on where you live, you may have rights relating to your personal information.

These may include rights to:

• access your information;
• correct information;
• request deletion;
• withdraw consent;
• object to certain uses;
• request information about disclosures;
• request portability where applicable;
• complain to a privacy authority.

Some rights are subject to legal exceptions.

We may need to verify your identity before processing a request.

Requests may be sent to: privacy@forthem.app

You may request deletion of your account through the Service, where available, or by contacting us.

Certain information may need to be retained after account deletion for purposes such as:

• completed transactions;
• accounting;
• fraud prevention;
• dispute resolution;
• security;
• legal compliance.

Where appropriate, information may instead be anonymized.

We may update this Privacy Policy as For Them evolves.

If changes are material, we may notify users through the Service, email or another reasonable method.

The Effective Date at the top identifies the current version.

Questions, requests and concerns relating to privacy can be sent to: